Welcome to Santa Clara Valley Health & Hospital System
Secure Remote Access Website

ANNOUNCEMENT - PLEASE READ: Welcome to the Remote Access website. On 2/24/16 this website has been upgraded. If you had used this site before, you will need to re-enroll your ArcotID. Before proceeding, we advise you clear out your preferred browser cache/history, close then reopen your browser before your start. If you are a new user and just getting started, please read the entire End User Reference Guide noted below before proceeding.

View the End User Reference Guide here.
NEED SOFTWARE?  Download Windows Citrix Receiver here.   OR   Download Citrix Receiver for Mac here.    If you are running Mac OS 10.12.2 or higher, please proceed to www.citrix.com and download the Citrix Receiver for Mac OS.
FORGOT YOUR ARCOT ID PIN# or Q&A?  If yes, enter your Username below and then click here to reset your account credentials.
To begin your remote access session please enter your HHS Username and click on Next.
(Your Username is the same as your HHS network Username, aka your Active Directory account Username.)
    *It may take up to one minute after clicking Next to validate your account...please be patient.
This system is intended for SCVHHS employees and authorized users only. Individuals using this computer system without authority are subject to having all of their activities monitored and recorded by IS personnel. In the course of monitoring system activities or in the course of system maintenance, the activities of authorized users may also be monitored. Anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals possible evidence of criminal activity, system personnel may provide the evidence of such monitoring to law enforcement officials.